New user registration is currently failing for all services

Resolved
Resolved

Update: New User registrations are completing successfully. This incident is now resolved.

Impact: None.

Start time: 09/16/2017 16:10 PST. End time: 09/16/2017 21:00 PST.

Updated

Update: The services teams are continuing to troubleshoot the issue impacting new user registrations. Further updates to follow.

Impact: New user registrations can not be performed at this time and impacts all services except AppDefense service.

Start time: 09/16/2017 16:10 PST.

Updated

Update: The VMC service teams have found the issue and are working on a resolution.

Impact: New user registrations can not be performed at this time and impacts all services except AppDefense service.

Start time: 09/16/2017 16:10 PST.

Updated

The VMC services teams are continuing to investigate the issue at this time.

Investigating

Update: Existing user has no impact with this incident. Team is looking into the issue.

Impact: New user registrations can not be performed at this time and impacts all services except AppDefense service.

Start time: 09/16/2017 16:10 PST

Began at:

Affected components