Global Monitoring Point Disruption - Sao Paulo, Brazil
Our datacenter partner has indicated that all services in Sao Paulo, Brazil have been restored.
Our internal review shows that significant impact to Delivery and Experience monitoring was limited to between Sept 20th, 19:00 EDT and Sept 21st, 20:00 EDT, with a lesser impact that routing issues to targets in Europe persisted until Sept 24th, 12:00 EDT.
AppNeta Operations
Our datacenter partner has indicated that hurricane Maria (category 5) has impacted Puerto Rico causing severe damages and flood in the area. In turn, this has caused IP traffic saturation towards Sao Paulo, Brazil.
This traffic saturation may affect Delivery and Experience monitoring data from the Global Monitoring Points in the Sao Paulo region. There is currently no ETA for when Puerto Rico will be back online.
We appreciate your patience and will post an update on this page when we have more information.
AppNeta Operations
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