This incident has been resolved.
We have just received a first ETTR indication from our upstream, due to a necessary hardware replacement they expect services to be back up by 09:00 UTC at the latest.
Efforts by our provider to restore network connectivity are still ongoing. We will keep you updated and apologize for the inconvenience caused.
Services at our location BR, Sao Paulo are currently not available / degraded. We're in contact with our partner/provider/vendor in order to restore your services as soon as possible.
AppNeta Operations
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