Cb Defense 05 Dashboard and Event Processing degraded performance

Resolved
Resolved

The issue with Cb Defense 05 Dashboard and Event Processing degraded is now resolved. All systems are functioning per normal operation.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Recovering

A fix has been implemented and we are monitoring the results.

Next Update: 3 hours or upon status change.

We are working diligently to restore the service back to normal performance.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Updated

The issue has been identified and a fix is still being investigated.

Next Update: 3 hours or upon status change.

We are working diligently to restore the service back to normal performance.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Updated

The issue has been identified and a fix is still being investigated.

Next Update: 3 hours or upon status change.

We are working diligently to restore the service back to normal performance.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Identified

The issue has been identified and a fix is currently being investigated. Currently 1% of all endpoint data submitted to CB Defense 05 backend is delayed 58 minutes.

Next Update: 3 hours or upon status change.

We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Investigating

Dashboard Description: Some elements of Cb Defense 05 UI may take longer than normal to populate or fail to load intermittently. Cb Defense 05 org Administrators may be unable to log in. Cb Defense 05 Dashboard may be unavailable.

Event Processing Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Alerts in Cb Defense 05 Dashboard may populate with a delay. Currently 1% of all endpoint data submitted to CB Defense 05 backend is behind.

Security Impact: Detection and Prevention capabilities of Cb Defense 05 may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

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