CB Defense 05 Dashboard degraded performance

Resolved
Resolved

The issue with Cb Defense 05 Dashboard and Device Services degraded is now resolved. All systems are functioning per normal operation.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Recovering

A fix has been implemented and we are monitoring backlogged data process.

Next Update: 2 hours or upon status change

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Updated

Dashboard is now functioning per normal operation.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Identified

Dashboard: CB Defense 05 org Administrators are now able to log in. CB Defense 05 Dashboard is available. Some elements of CB Defense 05 UI may take longer than normal to populate or fail to load intermittently.

Device Services: CB Defense 05 Sensor may be slow to upload latest events from an endpoint, look up reputation of a new file, or receive a configuration change from CB Defense 05 Backend.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Investigating

Description: Some elements of CB Defense 05 UI may take longer than normal to populate or fail to load intermittently. CB Defense 05 org Administrators may be unable to log in. CB Defense 05 Dashboard may be unavailable.

Security Impact: Prevention capabilities of CB Defense 05 are unaffected.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Began at: