VMware vRealize Log Insight Cloud services and log availability have been fully restored and functional as of the end time noted below.
Start time: November 15, 2019 20:10 UTC End time: November 15, 2019 23:00 UTC
Impact: During the outage, logs ingested into the product where not processed or persisted. Only logs collected during the outage was impacted. The impact was across all log types.
We apologize for the inconvenience this may have caused. We understand that our customers rely on Log Insight Cloud for mission critical workloads. We have invested effort to understand the interactions of the system elements that led to this outage, and have made improvements to avoid such incidents in the future.
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