CB Defense environments degraded performance (various services)

Resolved
Resolved

We have implemented a fix for the remaining impacted service(s), and are now monitoring closely for any further issues.

The following times are when login was unavailable: CB Defense 02: 21-Sep-2019, 9:03 PM - 11:10 PM

CB Defense 05: 21-Sep-2019, 9:03 PM - 11:10 PM

CB Defense 06: 21-Sep-2019, 9:02 PM - 11:10 PM and 21-Sep-2019, 11:57 PM - 22-Sep-2019, 01:43 AM

CB Defense NRT: 21-Sep-2019, 9:03 PM - 11:08 PM

Updated

We are continuing to work on a solution for device services outage. We will update again when more information becomes available.

Updated

We are continuing to monitor for any further issues.

Recovering

A fix has been implemented and services are now becoming available. Performance for some services may still be in a degraded state. Device services is still impacted, but we have identified the issue and are working towards implementing a fix.

Identified

Issue has been identified, and we are currently working toward a resolution.

Investigating

We are currently investigating an issue which is causing degraded performance in multiple environments and multiple services. We will update as soon as we have more details on the root cause and path forward to a resolution.

Began at: