CB Defense 05 Event Processing Degraded

Resolved
Resolved

The issue with Cb Defense 05 Event Processing is now resolved.
All systems are functioning per normal operation.

Updated

Description: CB Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense 05 Sensor. Events and/or Alerts in CB Defense 05 Dashboard may populate with a delay.

Security Impact: Prevention capabilities of CB Defense 05 are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 1 hour or status change

We are continuing to monitor as we process the data. We thank you for your patience as we resolve the issue.

Carbon Black Team

Updated

Description: CB Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense 05 Sensor. Events and/or Alerts in CB Defense 05 Dashboard may populate with a delay.

Security Impact: Prevention capabilities of CB Defense 05 are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 3 hours or status change

We have further isolated the problem and implemented a change to address. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Recovering

Description: CB Defense Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense Sensor. Events and/or Alerts in CB Defense Dashboard may populate with a delay.

Security Impact: Prevention capabilities of CB Defense are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 6 hours or status change

We have identified the issue and are continuing to monitor. We thank you for your patience as we resolve the issue.

Carbon Black Team

Investigating

We are continuing to investigate this issue.

Recovering

Description: CB Defense Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense Sensor. Events and/or Alerts in CB Defense Dashboard may populate with a delay.

Security Impact: Prevention capabilities of CB Defense are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 3 hours or status change

We have identified the issue and now are monitoring. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Investigating

Description: CB Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by CB Defense 05 Sensor. Events and/or Alerts in CB Defense 05 Dashboard may populate with a delay.

Security Impact: Prevention capabilities of CB Defense 05 are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

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