APM - Issue with Delivery monitoring reporting high levels of voice packet loss
This incident has been resolved.
We have applied a configuration update to affected Paths and are monitoring the results. This has addressed the imminent packet loss issue.
We are continuing to monitor and will follow with further details.
We have detected an issue that can lead to Delivery monitoring with voice codec G.729 reporting high levels of voice packet loss (100%) with applicable alert profile violation events triggered.
The issue is affecting all application nodes. Our Engineering team is currently investigating the root cause and working towards resolving the issue.
We appreciate your patience and will post updates as resolution progresses.
Find Your Subscription
We’ll find your subscription and send you a link to login to manage your preferences.
Check Your Inbox
We’ve found your existing subscription and have emailed you a secure link to manage your preferences.
Subscribe to Status Updates
We’ll use your email to save your preferences so you can update them later.
-
Email{{ value }}
-
Text Message{{ value }}
-
Slack
-
Microsoft Teams{{ value }}
-
Google Chat
Subscribe to other services using the bell icon on the subscribe button on the status page.
Unsubscribe Completely?
You’ll no long receive any status updates from Sandbox, are you sure?
{{ error }}
You’re Unsubscribed!
We’ll no longer send you any status updates about Sandbox.