VMware Skyline Availability Issue for myVMware login

Resolved
Resolved

VMware Engineering have restored the Skyline Advisor services. This incident stands resolved.

Start Time: July 14, 2020 06:33 UTC End Time: July 14, 2020 07:36 UTC

Impact: None

Identified

VMware Engineering have identified the cause and are working towards mitigation. Further updates will be provided as available.

Start Time: July 14, 2020 06:33 UTC End Time: N/A

Impact: Users logging into Skyline advisor via the myVMware login flow will see a blank page. The login via the Cloud Services flow is working as expected.

Updated

VMware Engineering have observed issues with VMware Skyline Advisor service specifically for the myVMware login flow and are working towards restoration. Further updates will be provided as available.

Start Time: July 14, 2020 06:33 UTC End Time: N/A

Impact: Users logging into Skyline advisor via the myVMware login flow will see a blank page. The login via the Cloud Services flow is working as expected.

Investigating

VMware Skyline is experiencing Availability issues. We are currently investigating the issue with the service disruption and will provide an additional update as soon as possible.

Start Time: July 14, 2020 06:33 UTC End Time: N/A

Impact: User may not be able to access the service or may experience trouble while accessing the service. We do not expect an impact to existing workloads.

Began at:

Affected components