Traceroute Data Processing Delays
The issue impacting our upstream provider has been resolved. Traceroute data processing has fully recovered and new traceroute data is no longer being delayed before becoming available in the AppNeta Performance Manager.
Traceroute data processing is still impaired but is starting to see recovery. New traceroute data continues to be delayed before becoming available in the AppNeta Performance Manager.
We are currently working with our upstream provider to resolve the issue. We will continue providing updates as they are available.
We are currently experiencing delays processing traceroute data. New traceroute data is being delayed by approximately one hour before becoming available in the AppNeta Performance Manager. Users are not be able to see most recent traceroutes on their Network Paths and Routes panel and newly created paths won’t display Routes. This is affecting all AppNeta Performance Manager users.
We are currently working with our upstream provider to resolve the issue. We will continue providing updates as they are available.
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