Resolved

No issues have been reported. This incident is resolved.

Start Time: April 15, 2021 14:59 UTC End Time: April 15, 2021 18:19 UTC

Impact: None.

Recovering

The service has been restored and will be monitored for the next hour. Additional updates will be provided as additional information is available.

Start Time: April 15, 2021 14:59 UTC End Time: April 15, 2021 18:19 UTC

Impact: None.

Updated

VMware engineering team has made progress on restoring services. Additional updates will be provided in the next 1 hour or as information becomes available.

Start Time: April 15, 2021 14:59 UTC End Time: N/A

Impact: Customers will observe degraded performance while accessing Log Assist.

Updated

VMware engineering team continues to work on restoring services. Additional updates will be provided in the next 1 hour or as information becomes available.

Start Time: April 15, 2021 14:59 UTC End Time: N/A

Impact: Customers will observe degraded performance while accessing Log Assist.

Identified

VMware Engineering team has identified the cause of the issue and is working towards restoring the services. More updates shall be provided in the next 1 hour.

Start Time: April 15, 2021 14:59 UTC End Time: N/A

Impact: Customers will observe degraded performance while accessing Log Assist.

Updated

VMware Skyline Log Assist is experiencing performance degradation issues. VMware engineering team is investigating the same. More updates shall be provided in the next 1 hour.

Start Time: April 15, 2021 14:59 UTC End Time: N/A

Impact: Customers will observe degraded performance while accessing Log Assist.

Investigating

We are aware of an issue with the VMware Skyline Services. We are currently investigating this further and will provide an update in the next 30 Minutes.

Start Time: April 15, 2021 14:59 UTC End Time: N/A

Impact: Under Assessment.

Began at:

Affected components