ACTION REQUIRED: Change your IDP Configuration with the new Broadcom authentication URL

1 hour
Complete
Complete

The scheduled maintenance has been completed.

Scheduled

REMINDER: This notification serves as a reminder for the upcoming change to the Broadcom authentication url as communicated. Please see below for full details.

As previously communicated, Broadcom has changed the authentication URL for Broadcom platforms from avagoext.okta.com to login.broadcom.com on March 13th 2021. This communication is a reminder that Federated single-sign-on (SSO) customers are required to update their Identity Provider (IDP) to add a new Assertion Consumer Service (ACS) URL to the existing ACS list or update the Assertion Consumer Service (ACS) URL. We’ve provided guidance on the following knowledge article based upon your Identity Provider vendor.

When do you need to make the change?

Customers can begin changes anytime, but are required to complete the changes by or before Friday May 7th 2021 in the non-production environment(s), and by Friday June 11th 2021 in the production environment.

Impact of not making the change?

Failure to test and make any required configuration changes in response to the Federated SSO user authentication updates detailed in this notice, and referenced knowledge article, may result in some or all of your Clarity SaaS users from being able to access the service. Any such interruptions to service access will not be considered for your uptime SLA.

Questions?

If you need further information, please contact Broadcom Support team by opening a support ticket with the subject of “Okta URL Update" to allow us to provide assistance in ensuring uninterrupted access to all of your Broadcom services.

Your success is very important to us, and we look forward to continuing our successful partnership with you.

Thank you, Clarity SaaS Team

Began at:

Affected components
  • Clarity SaaS
    • United States
      • Non-Production-US1-003
      • Non-Production-US1-001
      • Production-US1-009
      • Non-Production-US1-002
      • Non-Production-US1-006
      • Non-Production-US1-007
      • Non-Production-US1-005
      • Non-Production-US1-004
      • Production-US1-008
      • Production-US1-007
      • Production-US1-005
      • Production-US1-004
      • Production-US1-003
      • Production-US1-001
      • Production-US1-002
      • Production-US1-006
    • Europe
      • Production-EU1-002
      • Non-Production-EU1-002
      • Non-Production-EU1-003
      • Production-EU1-003
      • Non-Production-EU1-001
      • Production-EU1-001
    • Canada
      • Production-CA1-002
      • Non-Production-CA1-002
    • Asia Pacific
      • Production-AU1-003
      • Non-Production-AU1-003
      • Non-Production-AU1-002
      • Production-AU1-002
      • Production-AU1-001
      • Non-Production-AU1-001