The scheduled maintenance has been completed.
Scheduled maintenance is currently in progress. We will provide updates as necessary.
Maintenance will begin as scheduled in 60 minutes.
Per our previous correspondence on June 25, 2021, this notification is to inform you that the Clarity SaaS team has scheduled the following maintenance. You may review a copy of the original notification by logging into your Clarity SaaS Status Page and reviewing your incident history.
Reference ID: CHG0303615
Service Availability: The Clarity SaaS application will be unavailable during the maintenance duration. Although the duration of this maintenance is scheduled for 12 hours, we anticipate the duration to be shorter. You will be notified upon completion.
Details: Broadcom will be performing infrastructure maintenance during this window. After the maintenance is complete both inbound and outbound application IP addresses will change. Due to security reasons IP addresses are not disclosed publicly.
Note: This same maintenance was completed on your non-production environment between July 18-25. The IP addresses utilized for non-production environments will also allow you to access your production environment after this maintenance. Therefore, if your network team made configuration updates to allow for continued user access to your non-production environment during the previous maintenance, those updates will allow for continued access to your service after this maintenance.
Actions Required: If your organization has deployed any IP address dependent configurations (i.e. integrations, whitelisting of application IP addresses, etc.), then those configurations need to be updated with the new IP addresses. Please complete the following steps:
Impacts: If you have deployed IP addresses specific configurations then you will have a service disruption until you perform the actions listed above.
Note: SFTP IP address ranges will NOT be changed as part of this maintenance
If you have any questions, please contact Broadcom Support.
Thank you,
Clarity SaaS Team
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