The scheduled maintenance has been completed.
This notification is to inform you that the Clarity SaaS team will be performing the following maintenance starting on July 18, 2021 for the Non Production environments, with a targeted completion of the Production environments in the October 2021 timeframe.
You will receive a separate notification that will provide the exact date and time for the maintenance schedule of each environment.
Service Impact: The Clarity SaaS application will be unavailable during the maintenance duration.
Details: Broadcom will be performing infrastructure maintenance during this window. As noted earlier, you will receive a separate notification that will provide the exact date and time for the maintenance schedule of each environment. The following changes will be made:
Actions Required (IP Address Changes): If your organization has deployed any IP dependent configurations (i.e. web based integrations, whitelisting of application IP addresses...), your network team will need to update your firewall to allow inbound traffic from the new external facing IP addresses. Please complete the following steps:
Impacts (IP Address Changes): If you have deployed IP addresses specific configurations then you will have service disruption till you perform the actions listed above.
Note: SFTP IP address ranges will NOT be changed as part of this maintenance
Actions Required (URL Changes):
Impacts (URL Changes): Clarity SaaS services will no longer be available using the old URLS after the maintenance is completed.
If you have any questions, please contact Broadcom Support.
Thank you,
Clarity SaaS Team
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