AppNeta - Usage - Packet Capture Downloads Not Working

Resolved
Resolved

Packet capture downloads appear to be working as expected.

Recovering

A fix has been implemented and we are monitoring the results.

Updated

AppNeta Engineering is initiating emergency maintenance against the Usage sub-system to mitigate this issue. During this time, The Usage sub-system may be unavailable. An update will follow once this operation has been completed.

Identified

AppNeta Engineering has planned a remediation for this issue and will implement it shortly.

Investigating

AppNeta Engineering has identified an issue whereby packet captures in the Usage sub-system are unable to be downloaded. We are investigating this issue and will post updates here.

Began at: