2022-12-29 Carbon Black Cloud US Event Processing Performance degraded

Resolved
Resolved

On 29-Dec-2022, Carbon Black Cloud US systems had degradation in event processing. This resulted in customers experiencing delays with: investigate search, watchlist hits & alerts at 9 AM ET. The system was scaled and started to recover at 10:30 AM ET. However, the system did take several hours to fully recover by 5:40 PM ET. No data was lost as a result of this service degradation.

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