VMware SD-WAN - Issues with Edge connectivity to Gateways in Mel1 and to corresponding Orchestrator

Resolved
Resolved

No issues were reported during the monitoring period. This incident stands resolved and no further updates will be provided.

Start Time: January 13, 2022 23:28 UTC End Time: January 14, 2022 07:08 UTC

Impact: None

Recovering

The VMware Engineering team has resolved the issue. All services are working as expected. The services will be monitored for next 2 Hours.

Start Time: January 13, 2022 23:28 UTC End Time: January 14, 2022 07:08 UTC

Impact: None

Investigating

Transit issues in Australia region impacting edge connectivity to Gateways in Mel1 and to corresponding Orchestrator. Issue is being investigated by Engineering team and are engaging Service Provider for further investigation.

Start Time: January 13, 2022 23:28 UTC End Time: N/A

Impact: Edges in Australia are unable to connect to the Gateways in Mel1 region, showing the Edges offline in the Orchestrator portal.

Began at: