ENDPOINT STANDARD US 5 Event Processing Degraded

Resolved
Resolved

This incident has been resolved.

Recovering

Description: The Carbon Black Cloud team has deployed a workaround to address the cause for event processing degradation and are monitoring the impact. ENDPOINT STANDARD US 5 backend may continue to take longer than normal to process the latest events from an ENDPOINT STANDARD US 5 Sensor. Events and/or Alerts in ENDPOINT STANDARD US 5 Dashboard may continue to populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD US 5 are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 8 hours or when incident is resolved.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Updated

We are continuing to investigate this issue. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60 minutes or upon earlier status change

Updated

We are continuing to investigate this issue. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60 minutes or upon earlier status change

Updated

We are continuing to investigate this issue. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60 minutes or upon earlier status change

Updated

We are continuing to investigate this issue. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60 minutes or upon earlier status change

Investigating

We are continuing to investigate this issue. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 3 hours or upon earlier status change

Updated

We are continuing to investigate this issue.

Next Update: 60 minutes or upon earlier status change

Identified

ENDPOINT STANDARD US 5 Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD US 5 Sensor. Events and/or Alerts in ENDPOINT STANDARD US 5 Dashboard may populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD US 5 are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Began at: