AppNeta - Some Monitoring Points not displaying in Managed Monitoring Point Page

Resolved
Resolved

This incident has been resolved.

Recovering

We have implemented a fix to address the missing Monitoring Points and all application nodes have had this change applied. All Monitoring Points display as expected.

Updated

AppNeta has identified a workaround for this issue and will be applying it in stages across the next little while. We will post an update here.

Updated

AppNeta Engineering is continuing to investigate and can confirm that quantities of affected Monitoring Points on each application node ranges from very small to large.

Investigating

AppNeta Engineering has identified an issue affecting all application nodes, whereby some Monitoring Points do not display in the Managed Monitoring Point Page. Affected Monitoring Points are still connected and returning data, and alerting functionality is unaffected. We are investigating this issue and will post an update here shortly.

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