Major outage with Alerts API

This incident has been resolved.

We are continuing to monitor for any further issues.

Alert processing is back to normal now. All the functionalities are working fine. We will continue to monitor the services.

Alert processing is delayed by around 4 hours and no data loss is expected. Prevention capabilities are not impacted. Next update in 60 minutes.

Alert processing is delayed by upto 5 hours and no data loss is expected. Prevention capabilities are not impacted. Next update in 60 minutes.

Alert processing is delayed by upto 6 hours and no data loss is expected. Prevention capabilities are not impacted. Next update in 60 minutes.

Alert processing is delayed and no data loss is expected. Prevention capabilities are not impacted. Next update in 60 minutes.

Alert processing is delayed and no data loss is expected. Prevention capabilities are not impacted. Next update in 60 minutes.

We are continuing to working towards resolving this issue. Next update in 60m.

Prevention capabilities are not impacted.

We are continuing to working towards resolving this issue. Next update in 60m.

Prevention capabilities are not impacted.

We are continuing to working towards resolving this issue. Next update in 180m.

Prevention capabilities are not impacted.

We are continuing to working towards resolving this issue. Next update in 60m.

Prevention capabilities are not impacted.

A significant outage in our Alerts API is currently affecting all customers in Prod01, Prod02, and Prod05 environments. We are working on remediation. Alerts data will be delayed, however no data loss expected. Next update in 60 minutes.

Prevention capabilities are not impacted.