VMware Aria Cost powered by CloudHealth: delayed/missing Cost/Usage reports

Resolved
Resolved

The Azure Cost and Usage reports are now updated with the latest data. This is the final notification of this incident. Please contact support (support@cloudhealthtech.com) with any questions.

Start Time: August 05, 2023 19:00 UTC End Time: August 08, 2023 07:30 UTC

Current Impact: None

Recovering

The most recent collected bills appear to be in good order for the majority of the customers, and we are monitoring to confirm the next scheduled report processing completes without issue. Please contact support (support@cloudhealthtech.com) with any questions.

Start Time: August 05, 2023 19:00 UTC End Time: August 08, 2023 07:30 UTC

Current Impact: None

Identified

Microsoft has confirmed that the issue impacting the billing endpoint has now been resolved. VMware Aria Cost is working to validate this and is actively engaged in processing the most current collected bills for reports and expect this process to complete once the data refresh process runs for the 8th of August 2023.

Start Time: August 05, 2023 19:00 UTC End Time: N/A

Current Impact: Delayed Azure Cost and Usage Reports for July/August 2023.

Updated

The most recent collected bills appear to be in good order. Nevertheless, we are continuing our collaboration with MS to obtain their confirmation. We are actively engaged in processing the most current collected bills for the reports.

Start Time: August 05, 2023 19:00 UTC End Time: N/A

Current Impact: Delayed Azure Cost and Usage Reports for July/August 2023

Investigating

We have identified an issue with the Azure Cost and Usage reports displaying Cost and Usage data across July/August 2023. We are currently partnering with the public cloud provider to investigate the issue, and we are working to restore July/August Costs from the most recently collected bills before the issue began.

Start Time: August 05, 2023 19:00 UTC End Time: N/A

Current Impact: Delayed Azure Cost and Usage Reports for July/August 2023

Began at:

Affected components