VMware SASE - LHR4 Cloud Web Security Issue

Resolved
Resolved

VMware engineering has confirmed that Services continue to be stable and operating as expected past the monitoring period. This is the final communication for this incident and no further updates will be posted.

Start Time: February 02, 2023 07:40 UTC End Time: February 02, 2023 09:41 UTC

Current Impact: None.

Recovering

VMware engineering has been engaged to address the issue with VMware LHR4 Cloud Web Security Service which currently has been mitigated. To assure stability services will be monitored for the next 2 hours.

Start Time: February 02, 2023 07:40 UTC End Time: February 02, 2023 09:41 UTC

Current Impact: Currently none. During the event, customers were unable to access CWS service in LHR4.

Investigating

VMware SASE is investigating a potential service event with LHR4 Cloud Web Security service. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: February 02, 2023 09:37 UTC End Time: N/A

Current Impact: Under Assessment.

Began at: