VMware SASE - vco21-usvi1, vco22-usvi1

Resolved
Resolved

The VMware SASE team has not encountered additional issues in monitoring and has implemented a fix to resolve this incident. Accordingly, this is the final notification for this incident which will now be closed.

Start Time: January 31st, 15:33 UTC End Time: January 31st, 15:48 UTC

Current Impact: Services were found to be stable during monitoring period. This is the final notification for the incident.

Recovering

Service impact has been mitigated. Relevant components will be monitored for the next 30 min. Customers with ongoing impact should reach out to the service desk, link: https://kb.vmware.com/s/article/2006985.

Start Time: January 31st, 15:33 UTC End Time: January 31st, 15:48 UTC

Current Impact: EdgeOps SRE team did a service restart of the affected vcos and impact was mitigated. Services will be monitored for stability for the next 30 min

Investigating

The VMware SASE team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update will be provided shortly.

Start Time: January 31st, 15:33 UTC End Time: To be determined

Current Impact: Under Investigation

Began at: