Clarity SaaS Maintenance - July Monthly Maintenance {APJ, EMEA, Americas}

12 hours
Complete
Complete

The maintenance is now complete. Thanks for your patience.

Underway

The scheduled maintenance is now underway. We'll keep you updated on our progress.

Scheduled

  • Group: Non-Production and Production

  • Summary: The Clarity SaaS team will be performing scheduled monthly maintenance activity as detailed in this notice.

  • Schedule: See start time and duration below

  • Service Availability: You will experience intermittent access to your production and non-production Clarity SaaS applications.

  • Impact: No functionality updates are being made during this maintenance.

  • Action Required: In order to minimize impact to your business processes, Broadcom recommends taking the following actions to your production and non-production Clarity SaaS applications prior to the start of the maintenance:

    • Pause all scheduled Jobs and Reports
    • Reschedule external integration jobs outside of the maintenance window

    After maintenance is complete:

    • Login to each of your impacted Clarity SaaS applications
    • Resume all paused schedules

  • Reference ID: Various. See Details Below

  • Details: The below disruptive activities will be performed during this maintenance:

    • {CHG1632711 APJ, CHG1632719 EMEA, CHG1632701 Americas}: Non-Production. Apply Jasper 8.1.1 Patch and Upgrade Broker to 16.1.2 - Bug fixes only. No functionality updates. For details see release notes on Clarity 16.1.2 TechDocs here
    • {CHG1613924 APJ, CHG1613931 EMEA, CHG1613936 Americas}: Production and Non-Production: Update GKE control planes to resolve CVE-2023-1872. No functionality updates.
    • {CHG1649071 APJ, CHG1649115 EMEA, CHG1649125 Americas}: Renewal of “*.ondemand.ca.com” SSL certificate. See previous notice for details {here APJ, here EMEA,here Americas}

    If you have any questions regarding this maintenance, please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • Asia Pacific
        • Production-AU1-003
        • Non-Production-AU1-003
        • Non-Production-AU1-002
        • Production-AU1-002
        • Production-AU1-001
        • Non-Production-AU1-001