ENDPOINT STANDARD API Services degraded performance- US2 Region

Resolved
Resolved

VMware Carbon Black Engineering team have applied the fix that mitigated the issue. The Carbon Black Endpoint Standard API services are fully operational and working as expected

Identified

VMware Carbon Black Engineering team have isolated the root cause and are actively working towards fixing the issue at the earliest.

Investigating

Description: Connection to ENDPOINT STANDARD API Services may be unavailable or fail intermittently. Integrations based on ENDPOINT STANDARD API, including SIEM connectors, Two-Factor Authentication and SAML logins, may not function correctly.

Customer Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

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