September 2023

VMware SASE - Investigating - vco31-usvi1 - CWS and SA features may not be functional.

The VMware SASE team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update w...

ENDPOINT STANDARD Event Processing Degraded - EU Region

Description: ENDPOINT STANDARD Backend may take longer than normal to process latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor. Events and...

Resolved - ENDPOINT STANDARD Event Processing - Cause Identified - NRT & SYD

Description: The Carbon Black Cloud team has identified the cause for event processing degradation and are actively working on a remediation to address the i...

VMware Compatibility Guide Service Issue

VMware Compatibility Guide Service is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in th...

VMware Tanzu Mission Control Issue

VMware Tanzu Mission Control is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next...

VMware HCX+ Issue

VMware HCX+ is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes. Sta...

VMware SASE - Investigating - Management plane services may not be functional on vco129-usvi1

The VMware SASE team has become aware of a potential service event and is gathering more information. Engineering resources have been engaged and an update w...

VMware SASE - VCO137-USCA1 Mitigated/Monitoring

Service impact has been mitigated. Relevant components will be monitored in the coming hours. Customers with ongoing impact should reach out to the service d...

Carbon Black Cloud Audit & Remediation - US Public API Degraded - Live Query

Description: CARBON BLACK CLOUD AUDIT & REMEDIATION - US Dashboard & Public API - Live Query is currently degraded. Some customers may experience re...

VMware SASE - Identified: VCO308-SYD1 Slowness in access & UI inaccessible intermittently.

Service impact has been identified. The VMware SASE team is still investigating and working to mitigate impact. Further updates will be provided shortly. Sta...

Carbon Black Cloud Audit & Remediation - US 5 Result Processing Degraded

Description: CARBON BLACK CLOUD AUDIT & REMEDIATION - US Result Processing is currently degraded. Some customer may experience delays in receiving resul...

VMware Tanzu Mission Control Issue

VMware Tanzu Mission Control is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next...

VMware Aria Operations for Applications Issue

VMware Aria Operations for Applications is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update ...

VMware Aria Operations for Applications Issue

VMware Aria Operations for Applications is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update ...

AUDIT & REMEDIATION - EU Issue

Description: CARBON BLACK CLOUD AUDIT & REMEDIATION Live Response - EU is currently unavailable. Customers will not be able to connect to the Live Respon...