VMware Cloud on AWS Event Notification: Resolved

Resolved
Resolved

The network connectivity issue to VMC on AWS is isolated and Network Connectivity is restored completely. We will post the event analysis of the issue within 3 business days. We apologize for any inconvenience you have experienced as a result of this incident.

Recovering

Our Engineering teams have mitigated the issue and the services will remain under monitoring for stability for the next 1 hour.

Identified

VMware Cloud on AWS continues to investigate a service event. Our engineering teams are actively working on the issue.

Impact: Assuming EC2 API error rates and network connectivity errors, multiple hosts in the AZ can go un-reachable to VC. SDDC scale-up/auto-remediations might fail and Customer workloads/management VMs might go inaccessible if there are multiple hosts experiencing network connectivity issues.

Investigating

VMC on AWS is experiencing an elevated level of API errors. Our Engineering teams are engaged and we will provide an update in the next 30 minutes.

Impact: Under assessment.

Began at: