There was an issue with malware analysis in our EMEA hosted backend from 2024-02-01 06:04 to 2024-02-01 18:00 Pacific Time that prevented dynamic analysis (sandboxing) of submissions. Affected customers would have degraded analysis results during that time that only included static analysis. This has been resolved. Furthermore, we are planning to work on improving the monitoring and reliability of the managed service running our sandboxing analysis.
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