ENDPOINT STANDARD Policy UI Services unavailable - EU, SYD and NRT

Services remained stable during the monitoring period and there were no issues reported. This incident is resolved and there will be no further updates.

VMware Engineering teams have fixed the issue and services are operating as expected. However, to ensure stability we will monitor the services for the next 1 hour.

VMware Engineering teams are moving towards issue resolution. More updates will be provided in the next 1 hour or as available

Impact - Enterprise EDR and ENDPOINT STANDARD Backend Alerts may take longer than normal to process the latest events uploaded from an endpoint by ENDPOINT STANDARD Sensor.

Description: Connection to ENDPOINT STANDARD Policy UI Services may be unavailable or fail intermittently. Integrations based on ENDPOINT STANDARD API, including SIEM connectors, Two-Factor Authentication and SAML logins, may not function correctly.

Customer Impact: Prevention capabilities of ENDPOINT STANDARD are unaffected. Users will not be able to perform Remediation steps.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team