Service Notification Test 1: Migration of Symantec Web Isolation into Cloud SWG

Tuesday, 14 April 05:07 UTC

Broadcom has begun notifying a selected group of customers via email about the upcoming transition of Web Isolation into the new Consolidated SWG Policy - see more information.

This change requires customer action to manual configuration. Customers who received the email communication (or in-portal message) should follow the instructions provided.

Action required

This mandatory action is required only for administrators who received the official email notification and the in-portal message. Please refer to your email for your specific 90-day deadline.

If you were notified, review the migration guide for detailed configurations and ensure you complete the migration process within 90 days to maintain continued service: Please review the migration framework and guide to plan your team's transition.

Support

Broadcom has created a proactive support case, which will be used for managing all the engagement in relation to this migration process.

If you require any further information or assistance, please reach out via the open support case.

Affected components
  • United States
    • Test Component 1
    • Test Component 2
    • Rally Commercial
      • US 2
        • Production
        • Non-Production
      • US 3
        • Production
        • Non-Production
      • US 1
        • Production
          • Development
          • Sandbox-Test
        • Non-Production
    • KSA (Kingdom of Saudi Arabia)
      • Cloud Gateway
      • Detection
      • OCR
      • MIP
      • CASB Gateway Service Integration
      • CloudSWG Service Integration
      • Email Service Integration
      • Entitlement Management
    • Saudi Arabia
      • Riyadh
        • Test 7
      • Abu Dhabi
        • Test 3
        • Test 2
          • Test 4
    • Test 6