Higher failure rates for banking operations login requests

Resolved
Resolved

Arcot confirms that the earlier noticed spike in higher failure rates for banking operations login requests stands resolved. Internal teams were able to take necessary actions to restore Banking operations health and with this update we confirm that the incident stands resolved. If you have any questions regarding this Service Advisory, please contact Broadcom Support by clicking here.

Investigating

Arcot monitoring has detected a spike in higher failure rates for banking operations login requests. Impact: Bank customers would notice error while trying to enroll new accounts. Our internal teams are engaged at this point who are investigating and also working on service recovery on priority. We shall get back to you with the next update by 03:45 HRS GMT.

Began at:

Affected components
  • Arcot
    • Arcot for Digital Banking (AfDB)