Carbon Black Cloud Audit & Remediation - US Public API Degraded

Resolved
Resolved

From 20-Jul-2021, 12:00 PM - 21-Jul-2021, 4:00 PM, some customers may have experienced delays or timeouts when initiating a Live Response session. All systems are now functioning per normal operation.

Recovering

A fix has been implemented and we are monitoring the results.

Updated

We are continuing to investigate this issue.

Updated

We are continuing to investigate this issue.

Investigating

Description: CARBON BLACK CLOUD AUDIT & REMEDIATION US -- Some customers may experience intermittent failures or slowness when initiating a Live Response session.

Security Impact: Security efficacy is not compromised due to this issue.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

Began at: