Delayed Clarity SaaS 15.9.2 Upgrade CHG0181933

1 day and 12 hours
Complete
Complete

The scheduled maintenance has been completed.

Updated

This update is to inform you that the upgrade to your Development environment is still in progress and may require up to an additional 12 hours to complete. However, we anticipate the upgrade activity to be completed within the next few hours. You will receive an automated completion notification for the upgrade activity for the environment.

If you have any questions, please contact Broadcom Support..

Thank you,

Clarity SaaS Team

Updated

This update is to inform you that the upgrade to your Development environment will require an additional 12 hours to complete. You will receive an automated completion notification for the upgrade activity for both environments, however, the notification will only pertain to Development. Your Test environment is in process of being rolled back and will be available to you within 4 hours of receipt of this notification.

Due to a new feature introduced with this release that separates edit and delete rights, there is additional processing time required to update data within certain resource related tables. We’ve observed a high volume of records that require additional processing time on those respective tables for your environments.

The Development environment has already processed a large number of these records and it is expected to be completed with the duration listed within this notification.

Your Test environment has a substantial amount of additional records pending to be processed on the respective tables which is expected to exceed a reasonable duration for the upgrade. As such, we have determined it is best to roll back this environment. Further investigation will take place to mitigate this extended upgrade duration. Please expect a reschedule notification for the upgrade of Test.

If you have any questions, please contact Broadcom Support..

Updated

Scheduled maintenance is still in progress. We will provide updates as necessary.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Scheduled

This notification is to inform you that the Clarity SaaS team requires additional time to complete the scheduled release update of Clarity SaaS currently in progress. You may have received an automated completion notification for the upgrade activity; please disregard that notice. An additional notification will be sent when the upgrade is complete.

  • Group ID: Non-Production-EU1-002, Non-Production-EU1-003

  • Reference ID: CHG0181933

  • Service Impact: Access to Clarity SaaS will not be available for the duration of the extended schedule. The duration of the activity has been extended for an additional 12 hours.

    Your eventual production upgrade notification will include any additional, required time based upon the results to complete this non-production upgrade.

    If you have any questions, please contact Broadcom Support..

    Thank you,

    Clarity SaaS Team

  • Began at:

    Affected components