VMware Cloud on AWS: SDDC provisioning failures in US East (N. Virginia) region

Resolved
Resolved

VMware Cloud Services on AWS is completely operational in the US East (N. Virginia) and US West (Oregon) region. This incident is resolved.

Start Time: October 10, 2019 18:00 UTC End Time: October 10, 2019 15:14 UTC

Impact: None

Updated

VMware Engineering teams are also working in parallel to increase the free capacity in the US West (Oregon) region. Our next update will be in 48 hours or sooner if available.

Start Time: October 10, 2019 18:00 UTC End Time: N/A

Impact: New SDDC provisioning or adding hosts/clusters may fail in US West (Oregon). There is no impact on existing workloads.

Updated

VMware Engineering teams continue to work to increase the free capacity in the US East (N. Virginia) region. Our next update will be in 48 hours or sooner if available.

Start Time: October 10, 2019 18:00 UTC End Time: N/A

Impact: New SDDC provisioning or adding hosts/clusters may fail in US East (N. Virginia). There is no impact on existing workloads.

Updated

VMware Engineering team is actively working to increase the free capacity in the US East (N. Virginia) region. Our next update will be in 24 hours or sooner if available.

Start Time: October 10, 2019 18:00 UTC End Time: N/A

Impact: New SDDC provisioning or adding hosts/clusters may fail in US East (N. Virginia). There is no impact on existing workloads.

Updated

VMware Engineering teams continue to work to increase the free capacity in the US East (N. Virginia) region. Our next update will be in 24 hours or sooner if available.

Start Time: October 10, 2019 18:00 UTC End Time: N/A

Impact: New SDDC provisioning or adding hosts/clusters may fail in US East (N. Virginia). There is no impact on existing workloads.

Updated

VMware Engineering teams continue to work to increase the free capacity in the US East (N. Virginia) region. To add, we have addressed the situation at Asia Pacific (Sydney) region. Our next update will be in 24 hours or sooner if available.

Start Time: October 10, 2019 18:00 UTC End Time: N/A

Impact: New SDDC provisioning or adding hosts/clusters may fail in US East (N. Virginia). There is no impact on existing workloads.

Identified

VMware Engineering teams are also working to increase free capacity in the Asia Pacific (Sydney) regions. Our next update will be in 24 hours or sooner if available.

Start Time: October 10, 2019 18:00 UTC End Time: N/A

Impact: New SDDC provisioning or adding hosts/clusters may fail in US East (N. Virginia) and Asia Pacific (Sydney). There is no impact on existing workloads.

Investigating

VMware Engineering teams are working to increase free capacity in the US East (N. Virginia) region. Our next update will be in 24 hours or sooner if available.

Start Time: October 10, 2019 18:00 UTC End Time: N/A

Impact: New SDDC provisioning or adding hosts/clusters may fail in US East (N. Virginia). There is no impact on existing workloads.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS SDDC
        • US West (Oregon)
        • US East (N. Virginia)
        • Asia Pacific (Sydney)