Non-Production 16.0.2.1 Pre Patch 1 Deployment - CHG0730400

Monday, 30 May — 8 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updated

Maintenance will begin as scheduled in 60 minutes.

Scheduled

  • Group: Non-Production

  • Summary: This notification is to inform you that the Clarity SaaS team will be applying a product patch to your environment to address issues as identified below.

  • Schedule: The maintenance will be performed at the time listed in this notice.

  • Service Availability: The service will be unavailable within the duration of the maintenance. Although the duration of this maintenance is scheduled for 8 hours, we anticipate the duration to be shorter. You will be notified upon completion.

  • Impact: This maintenance will update Clarity SaaS with a product patch. This patch will not include functionality updates.

  • Action Required: Please test after this maintenance is completed to confirm the issues listed have been resolved.

    NOTE: This issue will be addressed in your Production environment as part of the previously scheduled upgrade for which you received a notification titled “Clarity SaaS Maintenance - Production 16.0.2 Upgrade”.

  • Reference ID: CHG0730400

  • Details: In an effort to address a recently identified issue with our Clarity service, the Clarity SaaS team is applying a product patch to your environment. The following issue(s) are addressed as part of this maintenance activity:

    • DE65124 - Clicking on Add-ins generates Error 500 post upgrade to 16.0.2. KB Article

    If you have any questions please contact Broadcom Support.

    Thank you,

    Clarity SaaS Team

    • Began at:

    Affected components
    • Clarity SaaS
      • United States
        • Non-Production-US1-001
        • Non-Production-US1-006
        • Non-Production-US1-005
        • Non-Production-US1-004
      • Europe
        • Non-Production-EU1-001