ENDPOINT STANDARD and Enterprise EDR Event Search Functionality Degraded

Resolved
Resolved

Services remained stable during the monitoring period and there were no issues reported. This incident is resolved and there will be no further updates.

Recovering

Vendor AWS has mitigated the issue and are observing improvement and recovery of the services. However, to ensure stability we will monitor the services for the next 1 hour.

Identified

Vendor AWS has identified the root cause of the elevated errors invoking AWS Lambda functions, and are actively working towards resolving this issue. More information will be shared in the next 1 hour or as available.

Investigating

Description: ENDPOINT STANDARD and Enterprise EDR users may experience degraded performance with event processing and Dashboard.

Security Impact: Prevention capabilities are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

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