Test Incident - Support Portal Degraded Performance

Resolved
Resolved

We've now resolved the incident. Thanks for your patience.

Identified

We have identified the cause of the degraded performance and are working to implement a fix which will be completed by 11:45 UTC. Customers may continue to see page timeout errors when browsing the Support Portal.

We will provide an update as soon new information becomes available.

Investigating

We are currently aware that some customers are experiencing delayed page loading when accessing the Broadcom Support Portal. We are currently investigating and will provide updates as soon as new information becomes available.

Began at: