Service Notification: Migration of Symantec Web Isolation into Cloud SWG

Monday, 13 April 10:11 UTC

Broadcom has begun notifying a selected group of customers via email about the upcoming transition of Web Isolation into the new Consolidated SWG Policy - see more information.

This change requires customer action to manual configuration. Customers who received the email communication (or in-portal message) should follow the instructions provided.

Action required

This mandatory action is required only for administrators who received the official email notification and the in-portal message. Please refer to your email for your specific 90-day deadline.

If you were notified, review the migration guide for detailed configurations and ensure you complete the migration process within 90 days to maintain continued service: Please review the migration framework and guide to plan your team's transition.

Support

If you require any further information or general assistance, please contact Symantec Web Isolation Partner/Reseller or Broadcom support.

Affected components
  • United States
    • Test Component 1
    • Test Component 2
    • Rally Commercial
      • US 2
        • Production
        • Non-Production
      • US 3
        • Production
        • Non-Production
      • US 1
        • Production
          • Development
          • Sandbox-Test
        • Non-Production
    • KSA (Kingdom of Saudi Arabia)
      • Cloud Gateway
      • Detection
      • OCR
      • MIP
      • CASB Gateway Service Integration
      • CloudSWG Service Integration
      • Email Service Integration
      • Entitlement Management
    • Saudi Arabia
      • Riyadh
        • Test 7
      • Abu Dhabi
        • Test 3
        • Test 2
          • Test 4
    • Test 6