Carbon Black Cloud ENDPOINT STANDARD, Enterprise EDR - US 1, US 2, US 5 - Event Processing, Search, Alerting degraded

Resolved
Resolved

The service has been restored to normal operation and our customers are no longer impacted.

Updated

We are continuing to monitor for any further issues.

Updated

Most services have returned to normal operations. We continue to monitor performance. For any incident updates please visit https://status.carbonblack.com/

Next Update: 3 hours or upon earlier status change

Recovering

We are monitoring recovery of the services in line with AWS service recovery.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

Updated

We are continuing to work on a fix for this issue.

Updated

The symptoms of the outage have changed. We are continuing to investigate the issue.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Updated

We are continuing to work on a fix for this issue.

Updated

Most services have returned to normal operations. We continue working with AWS to resolve an issue on their end and monitor performance. For any incident updates please visit https://status.carbonblack.com/

Next Update: 3 hours or upon earlier status change

Updated

Some services have returned to normal operations. We continue working with AWS to resolve an issue on their end and monitor performance. For any incident updates please visit https://status.carbonblack.com/

Next Update: 3 hours or upon earlier status change

Updated

We continue working with AWS to resolve an issue on their end.

For any incident updates please visit https://status.carbonblack.com/

Next Update: 3 hours or upon earlier status change

Carbon Black Team

Identified

We are experiencing significant delays in event processing and outages in our search and alert service. We identified the issue to be with AWS in us-east-1

For any incident updates please visit https://status.carbonblack.com/

Next Update: 60 minutes or upon earlier status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

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