Appliance and AnonVPN issues

Resolved
Resolved

This incident has been resolved.

Recovering

The fix has been applied to appliances that responded to our commands through the support channel. We will be sending a communication out to customers about this in the near future. We apologize for the inconvenience this has caused.

Identified

We have found a solution and are working on getting it out to affected appliances.

Investigating

We are currently investigating the following issues:

  • Some on-premises customer appliances are offline.
  • AnonVPN for some customers is offline.
Began at:

Affected components