Improvements to tickets.appneta.com

2 days and 2 hours
Complete
Complete

The scheduled maintenance has been completed.

Underway

Scheduled maintenance is currently in progress. We will provide updates as necessary.

Updated

Maintenance will begin as scheduled in 60 minutes.

Scheduled

This is an informational announcement that this Friday, September 28 2018, at 4:00pm EST we will begin the migration of our Help Desk to our new Service Console platform. Note that there is no action that you need to take and we (all the same folks you have been working closely with in the past) are looking forward to working with you through this new platform and interface.

During this migration, you will be able to communicate with our Support team through all of the normal channels: https://tickets.appneta.com, email, and phone. We will update you as we progress and when we are complete.

Thank you!

AppNeta Technical Support

Began at: