ENDPOINT STANDARD - EU Event Processing Degraded - Monitoring Fix

This incident has been resolved.

The service has been restored to normal operation.

We are continuing to monitor the processing of the backlog.

From 5:08am to 7:48am ET, Dashboard login was affected.

Dashboard performance has been fully resolved. Event and Alert backlog processing continues.

Backlogged data is beginning to be processed as the fix for this issue has been applied and confirmed.

We are continuing to monitor the impact.

Next Update: 3 hours or when incident is resolved.

For any incident updates please visit https://status.carbonblack.com/

As of this time login may be unavailable; We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

We are continuing to monitor the impact.

Next Update: 3 hours or when incident is resolved.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

We are continuing to monitor the impact.

Next Update: 3 hours or when incident is resolved.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

We are continuing to monitor the impact.

Next Update: 3 hours or when incident is resolved.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Description: The Carbon Black Cloud team has deployed a fix to address the cause for event processing degradation and are monitoring the impact. ENDPOINT STANDARD - EU backend may continue to take longer than normal to process the latest events from an ENDPOINT STANDARD - EU Sensor. Events and/or Alerts in ENDPOINT STANDARD - EU Dashboard may continue to populate with a delay.

Security Impact: Prevention capabilities of ENDPOINT STANDARD - EU are unaffected. Visibility of events and alerts related to Prevention and Detection may be temporarily delayed until normal operation of Event Processing is restored.

Next Update: 60 minutes or when incident is resolved.

For any incident updates please visit https://status.carbonblack.com/

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team