Cloud SWG: General Product Maintenance Multiple APJ POPs : August 07 – August 16, 2024

This was test for title name character length. Closing the maintenance.

Broadcom will perform general maintenance to the Cloud SWG Service on Hong Kong (GCNHK), Jakarta, Indonesia (GIDJK), Mumbai, India (GINMU), Osaka, Japan (GJPOS), Seoul, South Korea (GKRSE), Singapore (GSGRS), Sydney, Australia (GAUSY), & Tokyo, Japan (GJPTK) POPs on August 7, 2024, starting at 11:00 UTC and completing on August 16, 2024 at 19:00 UTC. Please see below for the exact maintenance window by location.

Impact

Expect the site to be completely unavailable during the maintenance window.

Timing

• Hong Kong (GCNHK): August 07, 2024; 11:00 UTC – August 07, 2024; 16:00 UTC
• Jakarta, Indonesia (GIDJK): August 08, 2024; 11:00 UTC – August 08, 2024; 16:00 UTC
• Seoul, South Korea (GKRSE): August 09, 2024; 11:00 UTC – August 09, 2024; 16:00 UTC
• Singapore (GSGRS): August 12, 2024; 11:00 UTC – August 12, 2024; 16:00 UTC
• Osaka, Japan (GJPOS): August 13, 2024; 11:00 UTC – August 13, 2024; 16:00 UTC
• Sydney, Australia (GAUSY): August 14, 2024; 11:00 UTC – August 14, 2024; 16:00 UTC
• Tokyo, Japan (GJPTK): August 15, 2024; 11:00 UTC – August 15, 2024; 16:00 UTC
• Mumbai, India (GINMU): August 16, 2024; 14:00 UTC – August 16, 2024; 19:00 UTC

Required Action by Connection Method

• IPsec: Switch to your secondary tunnel prior to the maintenance window.
• Explicit proxy and proxy forwarding: Customers directing traffic to proxy.threatpulse.net will be automatically redirected by the service to the nearest alternate site during the maintenance window.
• Agent: no actions required.

Technical Support

Experiencing issues? Contact technical support by visiting: https://support.broadcom.com/security.

For service status and maintenance updates visit and subscribe to Broadcom Service Status.