Cb Defense 05 Event Processing degraded performance

Resolved
Resolved

This incident has been resolved.

Updated

We are continuing to monitor for any further issues.

Updated

We continue our backend recovery of Cb Defense 05.

Next Update: 6 hours or upon status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue.

Carbon Black Team tags: statusalert, cbdalerts, cb defense

Updated

Cb Defense 01 and Cb Defense 02 have returned to operational status. For Cb Defense 05, we continue our backend recovery.

Next Update: 3 hours or upon status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue.

Carbon Black Team tags: statusalert, cbdalerts, cb defense

Recovering

We have implemented a solution and are monitoring until the issue is fully resolved.

Next Update: 3 hours or upon status change

We are working diligently to restore the service back to normal performance.

Carbon Black Team tags: statusalert, cbdalerts, cb defense

Updated

Cb Defense 04 has returned to operational status. For Cb Defense 01, 02, and 05, we continue our backend recovery.

Next Update: 3 hours or upon status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue.

Carbon Black Team tags: statusalert, cbdalerts, cb defense

Updated

Description: The issue within AWS EC2, affecting CB Defense 01, 02, 04 and 05, has been identified and fixed by AWS. We continue to stabilize and continue our backend recovery.

Next Update: 3 hours or upon status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue.

Carbon Black Team tags: statusalert, cbdalerts, cb defense

Identified

Description: The issue within AWS EC2, affecting CB Defense 01, 02, 04 and 05, has been identified and fixed by AWS. We are now allowing our databases to stabilize and have begun our backend recovery.

Next Update: 3 hours or upon status change

We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue.

Carbon Black Team tags: statusalert, cbdalerts, cb defense

Updated

Description: AWS EC2 services degraded. This is affecting Cb Defense 01, 02, 04, 05.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team tags: statusalert, cbdalerts, cb defense

Investigating

Description: Cb Defense 01, 02, 04, 05 Backends may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 01, 02, 04, and 05 Sensors. Events and/or Alerts in Cb Defense 01, 02, 04, 05 Dashboards may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense 01, 02, 04, 05 may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team tags: statusalert, cbdalerts, cb defense

Began at: