VMware Cloud Services Issue

Resolved
Resolved

VMware engineering team has restored and validated the services to be fully operational. This will be the final notification of the incident.

Start Time: April 10, 2022 11:26 UTC End Time: April 10, 2022 12:58 UTC

Impact: None.

Updated

VMware engineering team continue to work on the resolution to bring back the services. Further updates will be provided in an hour or as available.

Start Time: April 10, 2022 11:26 UTC End Time: N/A

Impact: No impact to VMware Cloud Services Login Flow. There will be delays in Order Processing. Customer Onboarding using address validation, Subscription creation and Commit Contract service will be impacted.

Identified

VMware engineering team has identified the cause for the issue and are working on a resolution. More updates will be provided in an hour or once available.

Start Time: April 10, 2022 11:26 UTC End Time: N/A

Impact: No impact to VMware Cloud Services Login Flow. There will be delays in Order Processing. Customer Onboarding using address validation, Subscription creation and Commit Contract service will be impacted.

Investigating

VMware Cloud Services is investigating a potential service event. Our engineering teams are engaged, and we will provide a progress update in the next 30 minutes.

Start Time: April 10, 2022 11:26 UTC End Time: N/A

Impact: Under assessment.

Began at:

Affected components
  • VMware Cloud Services
    • VMware Cloud Services Platform
      • VMware Cloud Services Identity
    • VMware Tanzu
      • VMware Tanzu Service Mesh
      • VMware Tanzu Mission Control
      • VMware Tanzu Application Catalog
    • VMware Skyline
      • VMware Skyline
    • VMware Lab Platform
      • VMware Lab Platform
    • VMware Marketplace
    • VMware vCloud Usage Insight
    • VMware Cloud on Dell / Dell SDDC
      • VMware Cloud on Dell
    • VMware Aria
      • VMware Aria Automation for Secure Clouds
    • VMware Cloud on AWS / AWS SDDC
      • VMware Cloud on AWS