AWS GovCloud West Network Connectivity Issues

This issue has been resolved and all services are running normally.

AWS has seen recovery for the issue affecting connectivity for instances within a single Availability Zone (USGW-AZ3) in the US-GOV-WEST-1 Region. The increased error rates and latencies for the EC2 APIs have also recovered. The issue has been resolved and the service is operating normally. VMC engineers will continue to monitor for the next 60 minutes.

AWS continues to work towards resolving the issue affecting connectivity for instances within a single Availability Zone (USGW-AZ3) in the US-GOV-WEST-1 Region. They have identified the root cause of the issue and are now focused on mitigating the issue. They are seeing some recovery in the error rates and latencies for the EC2 APIs and launches of new instances are once again working within the region. For recovery at this stage, they recommend focusing on shifting workloads and traffic away from the affected Availability Zone (USGW-AZ3).

AWS reports the issue is affecting network connectivity from the Internet to EC2 instances in a single Availability Zone (USGW1-AZ3) in the US-GOV-WEST-1 Region, between instances within this Availability Zone and between instances within this Availability Zone and other Availability Zones. We are continuing to monitor the situation and will provide an update as soon as an update is available.

AWS is investigating network connectivity issues for instances within a single Availability Zone (USGW1-AZ3) in the US-GOV-WEST-1 Region. They are also seeing increased error rates and latencies for the EC2 APIs within the region and are working to solve the issue.

AWS is currently investigating connectivity issues in the US-GOV-WEST1 Availability Zone (AZ). VMware engineers are still evaluating the impact to GovCloud customers.