Trace Processing and Gaps in Data

Resolved
Resolved

Trace processing restored to normal and roll-up data regenerated from source data.

Recovering

A cascading issue related to yesterday's AWS failures caused decreased sample rates for a subset of applications. This has now been remedied for affected applications and all tracing returned to normal state. A secondary issue involving gaps in roll-up charts on the Overview page is currently being addressed by regenerating the graphs from raw data.

Investigating

We have been investigating instances of trace data either not yet processed, or not yet visible in certain customer accounts. Investigation ongoing, more reports to come.

Began at: