Cb Defense 05 Event Processing degraded performance

Resolved
Resolved

The issue with Cb Defense 05 Event Processing degraded is now resolved. All systems are functioning per normal operation.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Recovering

We have implemented a solution and are monitoring until the issue is fully resolved.

Description: Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Alerts in Cb Defense 05 Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense 05 may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 3 hours

We are working diligently to restore the service back to normal performance. We thank you for your patience as we resolve the issue.

Carbon Black Team tags: statusalert, cbdalerts, cb defense

Identified

Update: We continue to work diligently to restore the service back to normal performance. We thank you for your patience as drive towards resolving this issue.

We are currently experiencing a degradation in Cb Defense 05 Event Processing. We are working diligently to fix and restore the service back to normal performance.

Next Update: 60m or upon status change.

We thank you for your patience.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

Updated

Update: Our teams continue their investigation of this issue. We thank you for your patience as we identify and resolve the issue.

Investigating

Cb Defense 05 Backend may take longer than normal to process latest events uploaded from an endpoint by Cb Defense 05 Sensor. Events and/or Alerts in Cb Defense 05 Dashboard may populate with a delay.

Security Impact: Detection and Prevention capabilities of Cb Defense 05 may be temporarily weakened, depending on policy settings, until normal operation of Event Processing is restored.

Next Update: 60m

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

Carbon Black Team

tags: statusalert, cbdalerts, cb defense

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