CARBON BLACK CLOUD - Issues with US region

Resolved
Resolved

VMware Carbon Black Engineering teams have resolved the issue. Services are now operating as intended. This is the final notification for this incident.

Security Impact: None.

Recovering

Description: VMware Carbon Black Engineering teams mitigated the issue and are observing improvement and recovery of the services. Next update in 3 hours or as available.

Security Impact: Security efficacy is not compromised due to this issue.

Investigating

Description: Carbon Black customers in the US region might experience interment failures performing sensor actions or accessing sensor information in inventory pages. In addition, sensors might not receive updates.

Security Impact: Security efficacy is not compromised due to this issue.

We are working diligently to restore the service back to normal performance. We thank you for your patience as we identify and resolve the issue.

VMware Carbon Black Team

Began at: